1). Jon's unit COMPLETELY dropped the ball on our PCS. Being that this is our first one, we didn't know the Army way of doing things, therefore we were relying on his unit to let us know the things we needed to do. (In their defense, they did just have over half of their unit deploy to Qatar back in January so they have been super busy and all over worked). Jon got a phone call on the Thursday before we left saying that there was some papers he needed to fill out, like yesterday. Papers to get our PCS approved. Awesome. Apparently even if you are moving yourself, they still need to approve it so you can get reimbursed. And also we had to go to a weighing station to get the truck and trailer weighed while it was empty, and again when it was full. They pay you for how much you haul as well as paying for the gas and also giving an alloted daily amount per person traveling. Financially, it's better to PCS yourself, but it is also more of a pain. On our way home we will be having the Army move us home. So much less stress! The paperwork said they needed 30 days before your move so it can be approved. We only had 4! Luckily since we were doing it ourselves it wasn't as big of a deal. We got it all ready and off they left (Jon and Taegs drove the truck/trailer out and Ellie and I flew out a couple days later). After about 4 hours of driving Jon gets a phone call saying they needed confirmation for them to come get our stuff the next day. What? If we would have waited just a few more hours we could have saved ourselves so much hassle! Oh well. After canceling that it was smooth sailing to San Antonio.
2). Our apartment was not really ready for us when we got here. Yes we could move our stuff in no problem, but the little things that they should have had done before we got here, wasn't finished. For example, The pantry door was missing, along with the door to the 3rd bedroom and the closet door in that room as well. And the major one is that there was no water hook ups for the washer and dryer. We only have hook ups for a stackable washer and dryer so we've had to rent some. And when they got here to install them (a week after we got here) They were the ones to inform us there was no connections. So frustrating. We've gone a week with no washer/dryer and now we have to wait even longer. In fact it's almost 2 weeks since we've been here and still no washer and dryer. They haven't even fixed the connections yet. The washer and dryer are scheduled to be dropped off again on Monday, it better be fixed by then! I'm no longer using a laundromat when I should have been able to use my washer and dryer! so annoying.
3). Our internet. Apparently they only have 1 major provider out here, Time Warner Cable. This is who almost everyone uses. That is way weird to me. Back in UT we have a lot of different providers to choose from. I called them up and order our service (which was also $50 more expensive). They told me they'd send our equipment out that day and it should be here the next day, Friday or on Monday. Great. Being without internet sucks. So I was glad we wouldn't be without it for too long. Monday came and still not equipment. I gave them a call that night and they gave us a tracking number. We tracked it and it was it was still Initializing, or it hadn't even left their store yet. Come wednesday is still said this same thing so I gave them a call and complained. They looked into it and just said "oh ya it is still sitting here. I'll look into why it hasn't been shipped out and you should here back from us within 48 hours" Talk about terrible service! I can't believe everyone in this area puts up with crap like that. I had Jon just go pick it up at one of their stores instead and we tried to set it up but we couldn't get a signal. We were furious at this point. We called them up again and they told us they couldn't get a tech out to us until probably monday. Jon was to start school on Fri and he needed to print off some stuff before then, so this option just wasn't going to work. We did a little more research, found a company called Clear and called them up. They run their internet off of the cell phone towers so you get service just about anywhere. They over nighted the package, we had it the next day, plugged it in and we immediately had internet. FINALLY! I had to call and cancel our service with TWC and boy did I give them an ear full. I was pissed! Luckily we have internet now and things are great.
Taegen did GREAT on the way out here. He just sat in the back seat playing with his Avenger and Buzz action figures. He did get a little sad though. Jon looked back at him and he was sitting there looking really sad. So Jon asked him what the problem was and his response was "I miss my mommy!" Oh how cute is that?!! Luckily I had packed him a bag of toys and in that was a toy he had been asking for since Christmas...The HULK! He got so excited when daddy gave it to him. After that he did fine. In fact he sent me these pictures.
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